Retail Lockbox Services

Expert Processing for Complex Remittance Documents, Tailored to Your Business.

eRemitt’s Wholesale Lockbox services are purpose-built for organizations that process low-volume, high-dollar business-to-business remittances requiring a level of precision you won’t get from standard retail lockbox processing.

Key Benefits of eRemitt Lockbox & Payment Processing:

  • Manual Remittance Processing: Perfect for checks and documents that don’t follow standard OCR formats and uniquely formatted remittance documents.

  • Business-to-Business Payment Processing: Invoices, statements, medical (EOB’s and RA’s), and correspondence.

  • Faster Funds Availability: Improve cash flow and shorten your receivables cycle with same-day bank deposits.

  • Custom Workflows for Complex Payments: Every business is different. Our team tailors business rules, document handling, batching, and validation workflows to your unique needs.

  • No Minimum Volume Requirements: Whether you process one checks per week or or several thousand per month you’ll get the same secure, white-glove service.

  • On-Demand Reporting: Easily access remittance images, deposit summaries, payment data, and batch details anytime you need them.

  • Secure PO Box & Document Management: We manage secure PO Box receipt, mail pickup, transport, and document custody with bank-grade protocols from start to finish.

Advanced Features That Reduce Workload & Errors:

  • Direct Deposit to Your Bank: Payments are deposited into your preferred banking institution for faster access to funds.

  • Dual-Level Document Review: Front-end imaging plus back-end verification ensures complete, accurate data capture for every transaction.

  • Custom Indexing & Data Mapping: We format remittance data to align with your A/R, ERP, or treasury management system for cleaner, faster posting.

  • Client-Specific Business Rules: Configure exception handling, batching, approvals, and validation logic to match your workflow.

  • Secure Image Archive & Searchable Portal: All documents are stored in a centralized, searchable archive for audit support, research, and compliance.

  • Integrated Adjustment & Exception Queues: Flagged items are routed to the right team for review before final posting, balancing, or deposit.

How Wholesale Lockbox Processing Works

  1. Clients mail checks and supporting remittance documents to a secure, dedicated lockbox PO Box managed by eRemitt

  2. Payments are collected, logged, and transported securely to our processing facility

  3. Skilled operators manually review and capture key remittance details, including dollar amounts, payer information, and invoice references

  4. Funds are deposited the same day into your bank account

  5. Remittance data and images are posted to your accounting or A/R system

  6. You receive real-time reports and full visibility into the status of every payment


See what it can do for you

Why Work With eRemitt

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.


Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.