Utilities

Streamline collections across various payment types

Key Benefits For Utility Providers: 

We help municipal and private utilities:

  • Streamline collections across check, ACH, and online payments

  • Accelerate deposits and reduce DSO with same-day processing and reporting

  • Eliminate manual data entry and reduce reconciliation errors through automation

  • Gain real-time visibility into payment activity across systems and accounts

  • Enhance customer satisfaction with flexible payment options and faster confirmation visibility

eRemitt helps municipal and private utilities modernize payment collection with secure, automated, and scalable solutions

Utility Company Payment Solutions:

  • Utility Lockbox Services: Process mailed utility payments efficiently and securely, with same-day deposits, online image access, and detailed reporting.

  • ePay Consolidation for Utilities: Aggregate ACH, online bill pay, and portal payments into a single workflow to improve posting speed and accuracy.

  • Automated Payment Posting & Reconciliation: Automatically match and post payments to customer accounts, minimizing back-office workload and improving accounting precision.

  • Decisioning & Exception Management Tools: Identify and resolve unmatched or incomplete payments quickly for error-free reconciliation.

Why Utilities Choose eRemitt

  • Proven experience with both municipal and private utility providers

  • Secure, compliant infrastructure designed for high-volume payment processing

  • Same-day deposits and transparent reporting to improve cash flow visibility

  • Scalable solutions that adapt to utilities of any size or customer base

  • Dedicated utility support team specializing in payment and billing workflows

Why Work With eRemitt

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.


Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.